Mae44 Privacy Policy — Your Data, Our Responsibility

01 What Data We Collect

Mae44 collects certain personal information to ensure the best experience on the platform and to meet legal obligations. The types of information collected are listed below.

We do not collect sensitive information such as religious identity, political views, or health-related data.

02 Purpose of Data Use

Mae44 uses your personal information only for specific, legitimate purposes. No data is ever used beyond its intended purpose.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer service and support.
• To comply with legal obligations, including anti-money laundering and fraud prevention.
• To improve mae44's services and overall user experience.
• To keep you informed about relevant promotions and offers, with your consent.
• To monitor your gaming patterns and ensure responsible gaming.

03 Data Sharing & Third Parties

Mae44 never sells your personal information. However, data may be shared with trusted third parties in the limited circumstances outlined below.

• Payment Processor: Approved payment gateways including Mobile Banking and Nagad receive only the minimum information necessary to process transactions.
• KYC Verification Services: Data may be shared with licensed verification agencies for identity verification.
• Law Enforcement Agencies: Data may be disclosed to government agencies under legal obligations or court orders.
• Game Provider: Minimum session data required to operate games may be shared with the game provider.
• Anti-Fraud System: Security analytics services may be used to assist with fraud detection.

All third parties are bound by mae44's strict privacy standards and have signed Data Processing Agreements (DPAs).

04 Cookies & Tracking Technologies

Mae44's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Essential for login sessions and site security. Disabling these cookies may prevent the site from functioning properly.
• Functional Cookies: To remember your preferences, such as language settings and theme.
• Analytical Cookies: For site usage analysis and improvement, typically on an anonymous basis.
• Security Cookies: For fraud detection and prevention.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of some services.

05 Data Retention & Deletion Policy

Mae44 retains your data only for as long as it is necessary or legally required. Retention periods may vary depending on the type of information.

• Active account data: retained for as long as the account remains active.
• KYC and financial transaction records: typically 5–7 years, as required by law.
• Customer service communications: up to 3 years.
• Gaming logs and activity history: up to 2 years.
• After account closure: most personal data is deleted within 90 days.

Some data must be retained for a specified period due to legal obligations. You will be notified separately in such cases.

06 Data Security Measures

Mae44 employs industry-leading security measures to keep your data safe. The key components of our security framework are:

• All data transfers are encrypted using TLS 1.3 protocol.
• Data is stored using AES-256 encryption in our databases.
• Two-Factor Authentication (2FA) is available.
• Regular security audits and penetration testing are conducted.
• An AI-powered monitoring system is in place to automatically detect suspicious activity.
• Only a limited number of staff have access to personal data, and all access is logged.

07 Your Privacy Rights

Every mae44 member has the following rights regarding their personal information. Contact our support team to exercise any of these rights.

08 International Data Transfers

As an international platform, mae44 may process your data on servers located in other countries. In such cases, we ensure that:

• Adequate data protection laws are in place in the destination country.
• Data protection is ensured through appropriate contractual agreements.
• Standard Contractual Clauses are used where applicable.
• All international transfers are conducted through encrypted channels.

09 Minor Privacy

Mae44 strictly does not collect information from or allow account registration by anyone under 18. Age verification is carried out during the registration process.

• Collecting or storing any information about a minor is a direct violation of our policy.
• If an underage account is identified, it is immediately closed and all associated data is deleted.
• If a parent suspects their child has created an account, please contact us immediately.

10 Policy Updates & Contact

Mae44 may update this Privacy Policy from time to time. For significant changes, notice will be provided via your registered email or on the platform.

• The date of any policy change will always be shown under the "Last Updated" section at the top of this page.
• Continued use of the service after any changes constitutes acceptance of the updated policy.
• Reach out to our support team for any privacy-related questions, complaints, or requests.

Contact address for Privacy Policy inquiries: [email protected]

For more information, visit our FAQ Page or About Us View page.